Shipping policy
Bake My Day — Shipping & Delivery Policy
Effective Date: August 11, 2026
Bake My Day offers both shipping within Texas and local Sunday delivery in the Bee Cave area.
Local Delivery
Local delivery is available on Sundays only.
Our standard delivery area is approximately 7 miles from our Bee Cave location.
Delivery Fees
0–5 driving miles: $5
5–7 driving miles: $8
A $25 minimum merchandise order is required for local delivery.
Delivery distance may be determined using either driving distance or reasonable mapping information available at the time the order is scheduled.
Bake My Day may decline delivery to locations outside the normal service area.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address.
Please make sure someone is available to receive the order during the scheduled delivery.
At the customer’s request, an order may be left at a designated location such as a front door.
If no one is available and the customer has not contacted Bake My Day by text or email before the delivery process begins, the order may be canceled without a refund.
Customers should contact Bake My Day as soon as possible if they know they will not be home.
Pickup
Private pickup may be available to customers who personally know Bake My Day.
Pickup is generally available on Saturdays at a designated time and/or Sundays.
Pickup instructions and the private pickup address will be provided directly to eligible customers.
The home’s physical address will not be publicly posted on the website.
Customers who fail to pick up an order without advance notice will not receive a refund, and the order will not be held for pickup at another time unless Bake My Day agrees otherwise.
Texas Shipping
Bake My Day currently ships orders within Texas through FedEx.
Shipping rates are calculated automatically at checkout based on the shipping options available.
Depending on availability, customers may choose between standard and expedited shipping options at checkout.
Weekly Shipping Schedule
Bake My Day ships orders once per week.
Orders are generally handed to FedEx on Saturday afternoon. Depending on when baking is completed and the week’s schedule, orders may instead be shipped on Monday.
Because products are made fresh to order, shipping dates may vary slightly from week to week.
Carrier Delays
Once a package has been transferred to FedEx, carrier delays are outside of Bake My Day’s direct control.
If a package is delayed by the carrier, Bake My Day will communicate with the customer when reasonably possible.
Depending on the circumstances, Bake My Day may provide a partial refund or other reasonable accommodation at its discretion.
Carrier delays do not automatically qualify an order for a full refund.
Damaged Packages
Bake My Day does not generally provide refunds or replacements for food that arrives damaged during shipping.
We understand that baked goods may shift or experience minor cosmetic changes during transportation.
If you believe the product is significantly damaged, please contact us within 24 hours of delivery and include photographs of the product and packaging.
Bake My Day will review the situation and determine whether any accommodation is appropriate.
Stale or Freshness Issues
If your baked goods arrive stale or you believe there is another legitimate freshness issue, please contact Bake My Day within 24 hours of delivery.
Please include photographs when possible.
After reviewing the issue, Bake My Day may provide a replacement, refund, or another appropriate resolution.
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address during checkout.
If an incorrect address is provided and Bake My Day is not notified before the upcoming Saturday on which the order is scheduled to be baked, the order may continue to be prepared and shipped to the address provided at checkout.
A new order may be required if the customer needs the product sent to a different address.
Additional shipping charges may apply.
Order Cancellation
Orders may be canceled before the upcoming Saturday on which the order is scheduled to be baked.
Once baking or preparation has begun, cancellation may no longer be available.
Custom orders are nonrefundable once preparation has begun.
Product Responsibility After Delivery
Once an order has been delivered, customers are responsible for promptly bringing the baked goods indoors and storing them appropriately according to any instructions provided with the product.
Bake My Day is not responsible for damage or deterioration resulting from leaving food outdoors, exposure to heat or weather, improper storage, or failure to follow provided storage instructions.
Questions
For questions regarding shipping or local delivery:
Bake My Day
Bee Cave, Texas
Email: bakemydaybygabby@gmail.com
Phone/Text: 832-292-5631