Terms of service
Bake My Day — Terms of Service
Effective Date: August 11, 2026
Welcome to Bake My Day! These Terms of Service explain the rules that apply when you browse our website, place an order, purchase our baked goods, or communicate with us about an order.
By placing an order with Bake My Day, you acknowledge that you have read and agree to these Terms of Service.
1. About Bake My Day
Bake My Day is a home-based baking business located in Bee Cave, Texas. Our baked goods are made to order in a private residence.
Because our products are prepared in a home kitchen, customers should review all ingredient and allergen information before ordering.
2. Ordering
Orders may be placed through the Bake My Day online store.
An order is considered confirmed only after payment has been received.
For customers paying by cash at pickup or delivery, a deposit may be required before the order is considered confirmed.
Bake My Day reserves the right to decline, modify, or cancel an order when necessary, including when an item is unavailable, an order cannot reasonably be completed, or information provided by the customer is incomplete or inaccurate.
3. Order Deadlines
Standard orders must be placed before the upcoming Saturday in order to be included in that week’s baking schedule.
Large, customized, or specialty orders may require at least two days’ notice before the upcoming Saturday, depending on the size and complexity of the order.
Bake My Day may require additional notice for particularly large or customized requests.
4. Order Changes
Customers may request changes to an order after it has been placed by contacting Bake My Day.
Changes are subject to availability and may not be possible once preparation or baking has begun.
Bake My Day will make reasonable efforts to accommodate requested changes but cannot guarantee that every change can be made.
5. Cancellations and Refunds
Customers may cancel an order before the upcoming Saturday on which the order is scheduled to be baked.
Once the order has reached the baking/preparation stage, cancellation and refund requests may no longer be accepted.
Custom orders are nonrefundable once preparation has begun.
Refunds, when approved, will be handled through the original payment method when reasonably possible.
6. Pickup
Pickup is not generally advertised as a public delivery option on the website.
Pickup may be offered privately to customers who personally know Bake My Day. Pickup is generally available on Saturdays at a designated time and/or Sundays.
Pickup instructions and the pickup location will be provided privately after the order has been confirmed.
The private residence address will not be publicly displayed on the website.
Customers who fail to pick up an order without providing advance notice will not receive a refund, and the order will not be available for pickup at another time unless Bake My Day agrees otherwise.
7. Local Delivery
Local delivery is available on Sundays only.
Delivery is generally limited to approximately 7 miles from the Bake My Day location.
Delivery fees are:
- 0–5 driving miles: $5
- 5–7 driving miles: $8
A $25 minimum merchandise order is required for local delivery, before the delivery fee.
Delivery availability may be limited by scheduling, weather, traffic, order volume, or other circumstances.
Bake My Day reserves the right to decline a delivery location that is outside the normal service area or cannot reasonably be served.
8. Delivery Instructions
Customers are responsible for providing an accurate delivery address and any necessary delivery instructions.
If a customer requests that an order be left at the door or another designated location, Bake My Day may do so at the customer’s request.
If no one is available to receive the order and the customer has not provided advance notice by text or email, the order may be canceled without a refund.
Customers should notify Bake My Day before the scheduled delivery if they will not be home or need to make alternate arrangements.
9. Incorrect Addresses
Customers are responsible for providing accurate delivery and shipping information.
If a customer provides an incorrect address and does not notify Bake My Day before the upcoming Saturday on which the order is scheduled to be baked, the order may be prepared and sent to the address originally provided.
If the customer later needs the order sent to a different address, a new order may be required and additional shipping or delivery charges may apply.
10. Shipping
Bake My Day currently offers shipping within Texas through FedEx.
Shipping costs are calculated automatically during checkout based on the shipping options available.
Bake My Day generally ships once per week for that week’s orders. Orders are normally handed to the carrier on Saturday afternoon or, depending on baking completion and scheduling, on Monday.
Customers may be offered standard and expedited shipping options during checkout when available.
Once an order has been handed to the carrier, delivery timing is controlled in part by the carrier and is not guaranteed by Bake My Day.
11. Shipping Delays
Bake My Day is not responsible for delays caused by FedEx or other circumstances outside of Bake My Day’s reasonable control.
If a carrier delay occurs, Bake My Day will communicate with the customer when reasonably possible and may provide a partial refund or other accommodation at its discretion.
A carrier delay does not automatically entitle a customer to a full refund.
12. Damaged, Late, or Stale Products
Bake My Day does not generally provide refunds or replacements solely because a package arrives late or is damaged during shipping.
Because baked goods are perishable food products, customers should inspect their order promptly upon delivery.
If a product arrives stale or there is another legitimate freshness or product-quality concern, the customer must contact Bake My Day within 24 hours of delivery.
Bake My Day will review the situation and determine an appropriate resolution, which may include a replacement, refund, or other reasonable remedy.
Photographs may be requested to help evaluate a product or shipping issue.
13. Food Allergies and Dietary Restrictions
Bake My Day products may contain or come into contact with:
- Wheat
- Milk
- Eggs
- Soy
- Peanuts and/or tree nuts
The specific allergens present depend on the product ordered.
Bake My Day does not advertise its products as allergen-free, gluten-free, dairy-free, nut-free, vegan, or otherwise free from dietary restrictions unless a specific product is expressly identified that way.
Products are prepared in a home kitchen where allergens may be present.
Customers are responsible for reviewing ingredient and allergen information before ordering and for determining whether a product is appropriate for their individual dietary or allergy needs.
Bake My Day cannot guarantee that any product is free from a particular allergen.
14. Product Appearance
Bake My Day products are handmade.
Product photographs are intended to provide a general representation of the product. Because each item is handmade, the actual product may vary slightly in appearance, decoration, color, size, or presentation from photographs shown on the website.
These variations do not necessarily indicate a defective product.
15. Minors
Bake My Day accepts orders from customers under the age of 18.
Customers must have permission from a parent or legal guardian when required, and customers are responsible for ensuring that any payment method used is authorized.
Bake My Day reserves the right to communicate with a parent or legal guardian regarding an order when reasonably necessary.
16. Payments
Bake My Day accepts online payments through the website as well as certain payment methods arranged directly with the business for pickup or delivery, including cash, Cash App, Zelle, PayPal, and Apple Pay.
An order is not considered confirmed until the required payment or deposit has been received.
17. Customer Responsibility
Customers are responsible for providing accurate:
- Name
- Email address
- Phone number
- Shipping address
- Delivery address
- Order information
- Special instructions
Bake My Day is not responsible for problems caused by inaccurate or incomplete information provided by the customer.
18. Website Content
All Bake My Day photographs, product descriptions, logos, branding, graphics, written content, and other original website materials belong to Bake My Day or are used with permission.
Website content may not be copied, reproduced, modified, distributed, or used for commercial purposes without permission.
19. Right to Refuse Service
Bake My Day reserves the right to refuse or cancel an order when necessary, including for abusive, threatening, fraudulent, unsafe, or inappropriate conduct; inaccurate information; inability to fulfill an order; or circumstances outside the reasonable control of Bake My Day.
20. Changes to These Terms
Bake My Day may update these Terms of Service from time to time.
The version posted on the website will be the current version applicable to future orders.
21. Contact
Questions regarding these Terms, an order, ingredients, delivery, shipping, or another Bake My Day matter may be directed to:
Bake My Day
Bee Cave, Texas
Email: bakemydaybygabby@gmail.com
Phone/Text: 832-292-5631
By placing an order with Bake My Day, you acknowledge that you have reviewed these Terms of Service, including the ordering, cancellation, delivery, shipping, and allergen policies.